How soon will I receive my order?
Delivery of items takes up to 30 working days as most of our products are manufactured after your order has been placed.
Has my dress been dispatched yet?
As soon as your dress leaves Brides 4 Less HQ, we will email you confirmation and include a tracking number.
Can I track my order online?
We ship all of our orders using Hermes. When we dispatch your order for delivery you will receive a unique tracking number by email. Once in receipt of this reference number you can check the current status of your shipment on the Hermes website at https://www.myhermes.co.uk/
Alternatively, you can email us on firstname.lastname@example.org and we will track the order on your behalf.
How much does delivery
The rate charged for the shipping of your order is based on the weight of your products. All delivery charges will be shown at checkout, before and after confirmation of your order.
Do you deliver outside the United Kingdom?
At this time, we only deliver orders within the United Kingdom.
Do I need to sign for my order?
We require proof of delivery for all orders but it doesn't need to be you who signs.
What happens if I am out when you deliver?
If no one is available to sign for the package when the Hermes courier attempts to deliver, they will leave a card at the delivery address confirming that they have tried to deliver and will try a further 2 attempts to deliver the items. Follow the instructions on this card if you wish to rearrange the delivery time or pick up the item from your local delivery office.
Please contact Customer Service for further help or information: email@example.com